Quick Reference Guide for Requesting Ink or Toner

If you need to request ink or toner for your printer, follow these simple steps:

1. Go to the Helpdesk Request Form
   Click the link to access the request form: Helpdesk Request Form.

2. Fill Out the Form
   Once the form opens, follow these steps:

   • Email: Enter your work email address.
   • Subject: Enter "Ink/Toner Request."
   • Description: Enter any additoinal information that may be relivant to the request 
   • Issue: Select "Ink/Toner Replacement"
   • Printer Model Number: Enter the printer's model number
   • Printer Ink/Toner Family Number: Enter the family number shown on the current cartridge
   • Ink/Toner Color: Select the color(s) needed
   • Street Address, City, State, and Zip Code: Complete the shipping address fields. Note: Please provide a street address. We cannot deliver to P.O. Box, APO/FPO or export addresses.
   • Attachments: If possible, attach a photo of the printer model label or your current toner cartridge to ensure accuracy.

3. Submit the Request
   After filling in the details, click the Submit button at the bottom of the page. Your request will be forwarded to the helpdesk team for processing.

4. Confirmation
   You will receive a confirmation email when your request is submitted. The helpdesk will notify you once your ink or toner is on its way.

Example:

Here’s a helpful image showing different printer tips to ensure you’re using the right ink or toner.